All categories |
1. GENERAL INFORMATION |
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How does POK work?
Courses on POK are available online and free of charge.
To participate in a MOOC, you must have your own account on the platform. You can find all the available methods to create an account in the FAQ How do I create a new account on POK?. Once logged in with your account, you will be able to independently enrol in the courses you are interested in (How do I enrol in a course?). You will then be able to access the content immediately, enjoying the materials whenever and wherever you want. | |
In which language will the courses be taught?It depends on the course itself.
Some of the courses are taught only in Italian, others only in English, others in both languages. The course language is marked with an abbreviation on the course preview image and is indicated in the right-hand sidebar within the course description. | |
2. REGISTRATION AND ACCOUNT |
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How do I create a new account on POK?POK accounts will be disabled on 25 February 2025, so it is no longer possible to register with a username and password. We suggest you create a Politecnico di Milano account (anyone can do this!) so you can continue using your account even after that date. (How can I create a personal Polimi account?). If you already have a Polimi account (because you are a student or want to become one, because you are a Politecnico lecturer, researcher, employee or collaborator and you have a person code) you only need to log in with your Polimi credentials. | |
How can I create a personal Polimi account?On the login page go to "Don't have an account yet?" and then to "Create a Polimi account". If you have SPID/CIE/eIDAS select the digital identity system you already use and follow the procedure indicated. If you do not have SPID, CIE or eIDAS or you want to log in with eduGAIN, go to "Register". For step-by-step support download the tutorial on creating a Polimi account. | |
How can I delete my account?To request deletion of your POK account and personal Information, you should send a request to privacy@polimi.it. Because deletion on the POK system cannot be reversed, POK may ask you to complete a process that aims to confirm your identity. More information in the privacy policy (How to manage your personal information). Please note: if you created a POK account without using your Aunica credentials, you can link your account to your personal code without having to delete it and create a new one (I have completed the course without using my Politecnico di Milano account. How can I receive the certificate?). | |
How do I reset my password?If you are logged in as Politecnico di Milano user, your password is tied to your Politecnico di Milano account and any change must be done through Online Services. If you are not registered through your personal code and you are using an account created on POK, you can request a new password by clicking on "Forgotten your username or password?" in the login form. | |
I have completed the course without using my Politecnico di Milano account. How can I receive the certificate?In order to obtain certificates of accomplishment, you must have a Politecnico di Milano account. If you don't have one yet, create it (How can I create a personal Polimi account?) and make a note of your person code. Then send an e-mail to pok@polimi.it: indicate the name, surname and person code of your Polimi account and the username and e-mail address of your POK account, asking for the two accounts to be merged. Once the process is complete, you will be able to log into POK with your Polimi credentials while maintaining the progress of your previous account. From this moment on, you will be able to obtain your course certificates. | |
I forgot my password, what should I do?If you forget your password, you can easily generate a new one going on “Forgot password?”, in the Login page. You will receive an e-mail in a few minutes with a reset link (check Junk box, too!). If you are logged in as a Politecnico di Milano user your password is tied up to your Politecnico di Milano account and any change must be done through Online Services. | |
What does my profile consist of?
Your profile is a page that collects information about you and your activities on POK.
For example, it shows your first name, last name, e-mail address and the MOOCs you are enrolled in on POK. | |
Can I modify my personal/account data?To edit your details, go to your profile by clicking on your initials (or your picture) at the top right, then select “Profile”. Here you will find the “User details” section, which contains the link to the profile editing page.
If you have created a Polimi (Aunica) account, the main fields of your profile correspond to those indicated in the online services and cannot be changed. | |
Can I review the explanation tour that was shown to me when I first logged in?
Yes: if a tour is available on the page you are on, at the bottom of the page (e.g. dashboard) you will find a “Reset user tour in this page” button. Use it to restart the tour.
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Who sees my profile?
Users who are enrolled in a course in which you are also present can see the “User Details” and “General” blocks of your profile.
Only you and POK administrators can see the remaining blocks (Privacy and Policies, Course Details, Reports). | |
3. ENROLLING |
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How do I enrol in a course?
When you are on a course page without being enrolled, you can only view the general information and the table of contents: a notice at the top of the page will propose you to log in to POK and, if you have already done so, to enrol in the course to see its full content.
Go to “self enrol into this course”. Register for the course” and then to “Enrol me”. You will then be able to access the courses you have enrolled in directly from your dashboard. | |
How can I unsubscribe from a course?
From the course navigation bar go to "More" and then to "Unenrol me from this course" from the pop-up menu. You will no longer see the course in your dashboard and will no longer receive any communication about it.
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How much does it cost to enrol in a MOOC?
Access to MOOCs on POK is free of charge.
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4. COURSE ACTIVITIES |
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Where can I find the lessons and activities?
You can reach the course from the home page, the course search or your dashboard: to enter, click on the course title or image. Once in the course you can move between the page with the main information ("Overview"), the list of lessons and activities ("Course content"), information on the certificate of attendance ("Certificate"), information on how to use the content ("Fees and access") and an overview of the MOOC lecturers ("Faculty").
On the "Course content" page, you will find the table of contents, which usually includes a first section, with announcements by the lecturers and a free participation forum for students, and Week 0 with some information to orient you and the initial questionnaire. Within the individual module you can move between lessons by means of the navigation menu on the left. | |
What are 'Announcements' and 'General Forum'?
These activities you can find at the beginning of the “Course content”.
The Announcements is a space where only lecturers and MOOC staff can post messages for subscribers. Subscription to the Announcements board is compulsory for all subscribers, but you can choose not to receive notifications for this or other resources by changing your notifications settings (How can I configure my notifications?). In the General Forum, on the other hand, you and the other course participants can post questions, discuss issues and resolve any doubts by creating discussions. | |
In quizzes, how do I submit my answer?
On the quiz page you will find the "Attempt quiz" button and indications on the number of attempts allowed and the score required to pass the quiz. By pressing "Attempt quiz" and then "Start attempt", you will start the quiz: on the main screen you will have the sequence of questions, on the right a navigation menu that allows you to move through the questions. Each question shows the maximum score available and the number of attempts allowed.
Once you have finished, clicking "Finish attempt" will display a summary of your answer status. As you proceed you will see the quiz review, which shows the final grade (out of 100), the time taken and other information. If you need to enter a mathematical formula or special symbols, please refer to the teachers' hints, in Week 0 or at the beginning of the exercise. | |
5. NOTIFICATIONS |
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How can I configure my notifications?
Go to your initials in the top right-hand corner and from the user menu choose “Preferences” and then “Notification Preferences”. Here you can change your general preferences for receiving notifications within POK or by e-mail.
Please note that these preferences apply on a general level: in order to actually receive notifications from a specific content, they must be activated for that content. For example, in order to receive notification of a new post in a forum, you must "subscribe" to the forum or thread (read the FAQ I don't get forum notifications, how do I activate them?). | |