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The course gives an introduction to survey research methodology, to provide Master students with the fundamental knowledge about this method for collecting and analyzing data for their thesis.

Course description

The course aims at providing Master Students, who are in the process of preparing their Master Thesis, with the basic knowledge about survey research methodology, which is a very popular and valuable method for collecting structured data from a high number of respondents. The course will cover the whole process, from the definition of the research model to data analysis, providing a high level overview.

European Union

Co-funded by the Erasmus+ Programme of the European Union

Project number 574050-EPP-1-2016-1-DE-EPPKA2-CBHE-SP
This project has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Intended Learning Outcomes


No prerequisite knowledge is required, but a basic understanding of the fundamentals of statistics is useful.


The forum of this MOOC is freely accessible and participation is not guided; you can use it to compare yourself with other participants, or to discuss course contents with them.

Topic outline

  • Week 0 - Introduction to the course

    Not available unless: You are a(n) Student
  • Week 1 - Introduction to Survey Research

    In this week we will cover the following contents:

    • Introduction to Research
    • Introduction to Survey Research
    • Survey Research Process
    Not available unless: You are a(n) Student
  • Week 2 - Survey design and data collection

    In this week we will cover the following contents:

    • Definition of the Research Model
    • Design of the Survey Instrument
    • Sample Design
    • Survey Administration

    Not available unless: You are a(n) Student
  • Week 3 - Results elaboration

    In this week we will cover the following contents:

    • Data Preparation
    • Data Analysis
    • Results Interpretation
    Not available unless: You are a(n) Student
  • Certificate of Accomplishment

    Not available unless: You are a(n) Student
  • Additional resources


Your final grade for the course will be based on the results of your answers to the graded quizzes. You have unlimited attempts at each quiz, but you must wait 5 minutes before you can try again. You will have successfully completed the course if you achieve 60% (or more) of the total course score. The maximum score possible for each quiz is given at the top of the quiz. You can see your score in the quiz on your last attempt or on the 'Grades' page.

Certificate of accomplishment

You must be registered in POK through Politecnico di Milano personal account to obtain the Certificate of Accomplishment. It will be released to anyone who successfully completed the course by achieving at least 60% of the total score in the graded quizzes and filling the final survey. 

You will be able to download the Certificate of Accomplishment directly from Politecnico di Milano web services.

The Certificate of Accomplishment does not confer any academic credit, grade or degree.

Information about fees and access to materials

The course consists of video lectures, complemented by self-assessment tests and additional materials, consisting of readings and examples.
A Bibliography section is available, where you can find a list of resources that can help you in deepening the topics of the course.

You can access the course absolutely free of charge and completely online.

Course faculty

Federico Caniato

Federico Caniato


Federico Caniato is Full Professor of Supply Chain and Purchasing Management at the School of Management of Politecnico di Milano. He earned a Master of Science and a Ph.D. in Management Engineering from Politecnico di Milano. He is the director of the International Master in Supply Chain and Procurement Management of MIP Politecnico di Milano Graduate School of Business.

His research interests are in the fields of Supply Chain and Purchasing Management, in the last years he has focused on Supply Chain Finance and Supply Chain Sustainability.

He is the director of the Supply Chain Finance Observatory, the leading research initiative in Italy on the topic, in close collaboration with the international Supply Chain Finance Community.

He authored several international publications on various Operations and Supply Chain Management journals, and he is Associate Editor of the Journal of Purchasing and Supply Management.

Contact details

If you have any enquiries about the course or if you need technical assistance please contact For further information, see FAQ page.