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Teamwork is a highly valued skill in modern workplaces. Working in a team isn't easy, but it can be learnt and improved continuously.

Course description

Teamwork skills are increasingly in demand.

The level of complexity and instability inside organisations is so high that even very competent professionals cannot handle it by themselves.

Organisations today need:

  • the integration of different skills and kinds of expertise into a wide spectrum of professionalism;
  • a broader and holistic problem-solving that derives from different points of view;
  • the contamination between different management styles, attitudes, cultures and values to effectively respond to the diversity and richness of the surrounding environment.

Multifunctionality best represents both the potential richness and the difficulties in team work.

Working together in a team isn’t always easy, but it can be learnt and improved continuously.

This course, based on Bruce Tuckman’s model of group/team development, will show you the different difficulties and challenges that groups/teams need to face during the different stages of their development in order to become a High-Performing Team.

Total workload of the course: 12 hours

In collaboration with:

Camera di Commercio Milano

Intended Learning Outcomes

By actively participating in this MOOC, you will achieve different intended learning outcomes (ILOs).

  1. Define what a team is and identify the different team dynamics
    ESCO: working in teams ESCO: working with others
  2. List the main characteristics of a team and factors that bring it to be successfull
    ESCO: build team spirit ESCO: building and developing teams
  3. Understand different modalities of decision-making within a team
    ESCO: participatory decision-making
  4. Recognize possible reasons why teams can fail and how to intervene
    ESCO: supervising a team or group

Prerequisites

There are no prerequisites to take this course, but all of your personal experiences related to working in multidisciplinary teams will be a useful starting point.

Activities

Over and above consulting the content, in the form of videos and other web-based resources, you will have the opportunity to discuss course topics and to share ideas with your peers in the Forum of this MOOC.

Section outline

Assessment

Your final grade for the course will be based on the results of your answers to the assessed quizzes. You have an unlimited number of attempts at each quiz, but you must wait 15 minutes before you can try again. You will have successfully completed the course if you score a total of 60% (or higher) in each of the assessed quizzes.

The maximum score possible for each quiz is given at the beginning of the quiz. You can view your score in the quiz on your last attempt or on the 'Grades' page.

Certificate

You can achieve a certificate in the form of an Open Badge for this course, if you obtain, at least, 60% of the total score in the graded quizzes and by filling in the final survey.

Once you have completed the required tasks, you will be able to access ‘Get the Open Badge’ and start issuing the badge. Instructions on how to access the badge will be sent to your e-mail address.

The Badge does not confer any academic credit, grade or degree. 

Information about fees and access to materials

Course faculty

Ingrid Hollweck

Ingrid Hollweck

Teacher

Ingrid Hollweck graduated in Economics and Commerce from the Otto Friedrich Universität, Bamberg (Germany) and earned a Master in Business Administration from SDA Bocconi, Milan (Italy). She has been dealing with the development of people, teams and organizations, first within the companies for which he worked, then as a consultant, for 18 years. Ingrid Hollweck is an I.C.F (International Coach Federation) certified coach. She has been working as an Executive & Corporate Coach for companies for 10 years. Other than that, she is a lecturer and facilitator for seminars on the topics of leadership and organisational behaviour.

Contact details

If you have any enquiries about the course or if you need technical assistance please contact pok@polimi.it. For further information, see FAQ page.