Skip to main content
Completed 0%
0 / 44
You are currently viewing this course as Guest. Please log in to check how to enrol into the course and get full access.

How could we create better policies that are more relevant to the needs of citizens and society? This course will explore the concept and application of co-creation and design methodologies in the context of policy design.

Course description

This introductory course will explore the different aspects of co-creation, and highlight the concrete assets that active public engagement can bring to policy design. Especially tailored to those working in the field of policy-making, the programme will of course be open to everyone eager to discover this methodology and its implementation.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, except where stated otherwise.

SISCODE
European Union

This project has received funding from the European Union’s Horizon 2020 Research and Innovation programme under grant agreement No 788217.

Over the past 2 years, the EU-funded project SISCODE has been exploring the application of co-creation methodologies in policy design to bridge the gap between science, society and innovation. This online course gathers the results of a global analysis, combining a pan-European wide study of co-creation ecosystems and an experimentation of this methodology in real-life contexts within 10 co-creation labs.

Intended Learning Outcomes

By actively participating in this MOOC, you will achieve different intended learning outcomes (ILOs).

  1. Question current policy-making practices and their limitations and recognise the potential of co-creation
    ESCO S1.2.4: advocating for individual or community needs
  2. Understand the concept of human-centred design
    ESCO S1.7.2: engaging with others to identify needs
  3. Examine service design methodologies when applied to policy-making
    ESCO: plan social service process
  4. Explain the importance of problem framing
    ESCO S1.9: solving problems
  5. Experiment different stakeholder engagement methods
    ESCO S1.8.0: working with others
  6. Identify the characteristics of prototyping and apply its methods to a specific challenge
    ESCO S1.0: communication, collaboration and creativity
  7. Evaluate a co-creation process and ensure the sustainability of its outcomes
    ESCO: manage government policy implementation

Prerequisites

No prerequisite knowledge is required.

Activities

Over and above consulting the content, in the form of videos and other web-based resources, you will have the opportunity to discuss course topics and to share ideas with your peers in the Forum of this MOOC.

Topic outline

  • Week 0 - Introduction to the course

    Not available unless: You are a(n) Student
  • Week 1 - Why do we need innovation in Policymaking?

    Not available unless: You are a(n) Student
  • Week 2 - How can user-centricity and co-creation improve policies?

    Not available unless: You are a(n) Student
  • Week 3 - How can problems and their root causes be identified and framed?

    Not available unless: You are a(n) Student
  • Week 4 - How can co-design be used to solve community problems?

    Not available unless: You are a(n) Student
  • Week 5 - How solutions be implemented and sustained over time?

    Not available unless: You are a(n) Student
  • Additional Resources

Assessment

Your final grade for the course will be based on the results of your answers to the graded quizzes. You have unlimited attempts at each quiz, but you must wait 5 minutes before you can try again. You will have successfully completed the course if you achieve 60% (or more) of the total course score. The maximum score possible for each quiz is given at the top of the quiz. You can see your score in the quiz on your last attempt or on the 'Grades' page.

Certificate of accomplishment

You must be registered in POK through Politecnico di Milano personal account to obtain the Certificate of Accomplishment. It will be released to anyone who successfully completed the course by achieving at least 60% of the total score in the graded quizzes and filling the final survey. 

You will be able to download the Certificate of Accomplishment directly from Politecnico di Milano web services.

The Certificate of Accomplishment does not confer any academic credit, grade or degree. 

Information about fees and access to materials

You can access the course absolutely free of charge and completely online.

Course faculty

Tedora Aibu

Tedora Aibu

Teacher

Tedora is a project analyst from Portugal with background in biology and international cooperation and development. As part of the exploitation team in SISCODE, Tedora works in the development of strategies for the sustainability and exploitation of SISCODE project results that contribute to the implementation of new and long-term solutions for societal challenges.

Kate Amstrong

Kate Amstrong

Teacher

Kate Armstrong is a research led creative worker, focused on the human condition using interdisciplinary methodology at the intersection of design, visual representation and storytelling to produce projects which range from event series to online communities. She has been the program manager of several companies focused on circular economy adoption and she is now the program manager of the Fab City Global Initiative at IAAC in Barcelona.

Christian Bason

Christian Bason

Teacher

Christian Bason is CEO of the Danish Design Centre. His role is to set the strategic direction for the organisation, and to govern the most demanding initiatives and activities. From 2007 to 2014, he was Director of MindLab, the Danish government’s innovation team. Christian is a leading international authority on design, innovation and leadership in business and government. He is the author of seven books, most recently Leading Public Design (2017), Form Fremtiden (Shape the future; 2016), Design for Policy (2014) and Leading Public Sector Innovation (2010).

Gène Bertrand

Gène Bertrand

Teacher

Gène has a background in Culture, education and innovation. He is responsible for program development and co-operations at Museumplein Limburg. He was involved in the re-development of the Continium Discovery Center and the realization of the Cube Design Museum and the Columbus Earth Center. He was responsible for the development of the Cube co-creation labs and the design thinking methodologies used in these labs.

Grace D’Arcy

Grace D’Arcy

Teacher

Grace D’Arcy works in the Research and Learning team in Science Gallery Dublin as the Co-creation Coordinator. She manages and delivers the SISCODE project, using design thinking to co-create content with the audience. She also works on the INTEGRITY project, developing tools to stimulate critical awareness around ethical issues in research. She particularly appreciate bringing people together and fostering collaboration.

Alessandro Deserti

Alessandro Deserti

Teacher

Alessandro Deserti is full professor and head of the Department of Design at Politecnico di Milano. His research is focused on design-enabled innovation processes, methods and tools, with particular reference to their introduction in new fields and to the ways in which their adoption can be combined with systemic and organisational change. He has been actively working as a researcher and coordinator for various EU-funded research projects.

Sabine Junginger

Sabine Junginger

Teacher

Prof. Sabine Junginger, Ph.D., is an expert on the principles, methods and processes of human-centred design. Her research into design theories and design practices relevant to public and private organizations is internationally recognized. In addition, she explores policy-making and policy implementation as activities of design that are especially important to succeed in the digital transformation.

Marzia Mortati

Marzia Mortati

Teacher

Marzia Mortati, Ph.D., is Assistant Professor in Design Innovation and Service Design at the Department of Design of the Politecnico di Milano. She coordinates the MEDes - Master of European Design and is Executive Director of the European Academy of Design. Her research covers the relationship between Design and Innovation in public and private sectors, with a special focus on policy making.

Asger Nørregård Rasmussen

Asger Nørregård Rasmussen

Teacher

Asger Nørregård Rasmussen is educated within the field of Social Entrepreneurship and Management from Roskilde University, Denmark. He is the community and lab manager at Viadukten, which is a collective workshop and co-working space in Copenhagen runned by the association Maker. Asger is project managing Maker’s local activities as part of the SISCODE-project.

Francesca Rizzo

Francesca Rizzo

Teacher

Francesca Rizzo, Ph.D., is Full Professor at Politecnico di Milano, Department of Design where she teaches User Centred Innovation and Digital Design Studio. She is expert in Participatory Design applied especially in the fields of: service design, interaction design, social innovation and public sector innovation. She has been actively working as researcher for various EU-funded research projects and is author of many international publications in Journals and conferences in the field of design research.

Mariana Salgado

Mariana Salgado

Teacher

Mariana Salgado is a Service Designer in InLand design in the Ministry of the Interior in Helsinki, Finland. She is specialized in participatory design and co-design in the field of cultural heritage and healthcare in developing countries. Her extensive experience as a design researcher include work as a service and interaction designer in numerous European projects and her involvement in participatory- and co-design-projects with vulnerable communities.

Jakob Schjørring

Jakob Schjørring

Teacher

Jakob Schjørring is concept developer at the Danish Bikuben Foundation and former account director at MindLab, the world’s first public innovation lab, where he worked for 10 years. With 200+ public presentations, keynotes and workshops, Jakob has for many years been part of the international community that mainstream and further cultivate the practical field of how user-centered innovation and design thinking can be applied in public sector innovation.

Melanie Smallman

Melanie Smallman

Teacher

Melanie Smallman is Associate Professor in Science and Technology Studies at UCL and Co-Director of the UCL Hub for Responsible Research and Innovation. Her research focuses on how responsibility and ethics is understood and enacted in research and innovation, and how these issues affect public perceptions and social acceptance of technologies.

Lucie Steigleder

Lucie Steigleder

Teacher

Lucie Steigleder is a project manager at Ecsite, the European network of science centres and science museums. Through her involvement in several European projects ranging from citizen science to innovation and co-creation, she has enriched her experience in citizen involvement and science engagement.

Beatrice Villari

Beatrice Villari

Teacher

PhD in Design. Associate Professor at the Department of Design – Politecnico di Milano. She is a member of the Faculty of Design School teaching Service Design and Design methods. Beatrice is the co-director of the Specializing Master in Service Design. Her main research interests are in service innovation, service design, design for social innovation, and design for policy.

Agnieszka Włodarczyk-Gębik

Agnieszka Włodarczyk-Gębik

Teacher

Agnieszka Włodarczyk-Gębik is a project manager with experience in public, private and financial sector. Since 2013, she works at Krakow Technology Park as project coordinator for regional & international projects in the field of smart city, innovation and technology transfer, such as SISCODE. She also coordinates the Krakow Living Lab. She is the author and co-author of studies and publications in the field of smart city and the use of the living lab methodology in businesses and administrative processes.

Contact details

If you have any enquiries about the course or if you need technical assistance please contact pok@polimi.it. For further information, see FAQ page.