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Completion requirements

2. Registration and account

How do I create a new account on POK?

As of 6 March 2024 POK is offered on a new system, so you will have to register again.

We suggest you create a Politecnico di Milano account (anyone can do this!) because this is the only way you will be able to obtain certificates of attendance for the courses you complete (How can I create a personal Polimi account?).

If you already have a Polimi account (because you are a student or want to become one, because you are a Politecnico lecturer, researcher, employee or collaborator and you have a person code) you only need to log in with your Polimi credentials.

You can also create an account on POK without using your Politecnico credentials: in this case you will be able to access courses, but you will not be able to obtain certificates of accomplishment.

Entry link: How do I create a new account on POK?

How can I create a personal Polimi account?

On the login page go to "Don't have an account yet?" and then to "Create a Polimi account". If you have SPID/CIE/eIDAS select the digital identity system you already use and follow the procedure indicated. If you do not have SPID, CIE or eIDAS or you want to log in with eduGAIN, go to "Register". 

For step-by-step support download the tutorial on creating a Polimi account.

Entry link: How can I create a personal Polimi account?

How can I create a POK account?

On the login page go to "Don't have an account yet?" and then to "Create a POK account (no certificates)". Once submitted the form, you will receive an e-mail with a link to activate your account.

If you do not receive the activation e-mail within a few minutes, try to check that it is not in your junk mail folder.

If it is in your junk mail, mark it as mail to be delivered to your main mailbox. Don't forget to open the link to activate your account.

Entry link: How can I create a POK account?

How can I delete my account?

To request deletion of your POK account and personal Information, you should send a request to privacy@polimi.it.

Because deletion on the POK system cannot be reversed, POK may ask you to complete a process that aims to confirm your identity. More information in the privacy policy (How to manage your personal information).

Please note: if you created a POK account without using your Aunica credentials, you can link your account to your personal code without having to delete it and create a new one (I have completed the course without using my Politecnico di Milano account. How can I receive the certificate?).

Entry link: How can I delete my account?

How do I reset my password?


If you are logged in as Politecnico di Milano user, your password is tied to your Politecnico di Milano account and any change must be done through Online Services.

If you are not registered through your personal code and you are using an account created on POK, you can request a new password by clicking on "Forgotten your username or password?" in the login form.

Entry link: How do I reset my password?

I have completed the course without using my Politecnico di Milano account. How can I receive the certificate?

In order to obtain certificates of accomplishment, you must have a Politecnico di Milano account. If you don't have one yet, create it (How can I create a personal Polimi account?) and make a note of your person code.

Then send an e-mail to pok@polimi.it: indicate the name, surname and person code of your Polimi account and the username and e-mail address of your POK account, asking for the two accounts to be merged.

Once the process is complete, you will be able to log into POK with your Polimi credentials while maintaining the progress of your previous account. From this moment on, you will be able to obtain your course certificates.

Entry link: I have completed the course without using my Politecnico di Milano account. How can I receive the certificate?

I forgot my password, what should I do?

If you forget your password, you can easily generate a new one going on “Forgot password?”, in the Login page.

You will receive an e-mail in a few minutes with a reset link (check Junk box, too!). If you are logged in as a Politecnico di Milano user your password is tied up to your Politecnico di Milano account and any change must be done through Online Services.
Entry link: I forgot my password, what should I do?

What does my profile consist of?

Your profile is a page that collects information about you and your activities on POK.

For example, it shows your first name, last name, e-mail address and the MOOCs you are enrolled in on POK.
Entry link: What does my profile consist of?

Can I modify my personal/account data?

To edit your details, go to your profile by clicking on your initials (or your picture) at the top right, then select “Profile”. Here you will find the “User details” section, which contains the link to the profile editing page.

If you have created a Polimi (Aunica) account, the main fields of your profile correspond to those indicated in the online services and cannot be changed.

Entry link: Can I modify my personal/account data?

Can I review the explanation tour that was shown to me when I first logged in?

Yes: if a tour is available on the page you are on, at the bottom of the page (e.g. dashboard) you will find a “Reset user tour in this page” button. Use it to restart the tour.
Entry link: Can I review the explanation tour that was shown to me when I first logged in?

Who sees my profile?

Users who are enrolled in a course in which you are also present can see the “User Details” and “General” blocks of your profile.

Only you and POK administrators can see the remaining blocks (Privacy and Policies, Course Details, Reports).
Entry link: Who sees my profile?