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Politecnico di Milano

Fundamentals of Organization

This course introduces the key theories, concepts, models and approaches related to Organizational Design, Business Process Management and Decision Making Process Management.

Introduction to Management Engineering series

This MOOC is part of the Introduction to Management Engineering series, which is designed to introduce prospect master students and people interested in managerial disciplines into the key fundamentals of Management Engineering. Through an analytical and engineering approach, the series provides basic concepts and language in the areas of Strategy, Economics, Financial Accounting, Organization, and Operations Management.

The series is the result of a collaborative design between METID, the service of Politecnico di Milano devoted to e-learning and e-collaboration, and the Study Course in Management Engineering.

See the other MOOCs of the series.

If you are a POLIMI student you have to log in using your Person Code. This is the only way to prove your participation in this course for official recognition.

Course Description

Organization is a fundamental theme to understand the real functioning of each company or, more in general, of any institution, and it is part of the basic know-how of each manager. Organization design implies decisions on how work is subdivided and how coordination between the various activities and people who autonomously perform them is guaranteed. Moreover, organization design is willing to consider also the interdependences between people daily activities (namely processes): in fact, processes are the real lever to achieve organizational efficiency and effectiveness. Lastly, organization design should also consider how people and units take their decisions, given that organizing and deciding are two central and complementary activities of the managerial function.

To achieve these goals, this course aims at explaining you the main concepts of organization, with a strong practical orientation: illustration of typical organizational problems through real corporate examples will be used. But a solid theoretical background is provided as well: the main theories behind organizational design will be used to dig into the main areas of investigation.

The course investigates three main areas:

  1. the analysis and design of a proper organization, at the micro level (individual) and at the macro level (group of multiple individuals);
  2. the analysis of how to effectively manage processes, in terms of activities, performance and principles;
  3. the analysis of how to rapidly take decisions, in terms of process, constraints, models and game theory approach.

You can access the course absolutely free of charge and completely online.


No formal knowledge is required.

Discussion forum

The forum of this MOOC is freely accessible and participation is not guided; you can use it to discuss your ideas on the course content with other participants.

Quizzes and scores

The course is organized into different weeks and modules. At the end of each module, you will find a quiz to check your understanding.

Certificate of Accomplishment

The Certificate of Accomplishment will be released to anyone who successfully completed the course by answering correctly to at least 60% of the questions. You will be able to download the Certificate of Accomplishment directly on the website.

Once you have successfully passed the course, you can request the Certificate of Accomplishment without waiting for the end of the edition.

The Certificate of Accomplishment does not confer any academic credit, grade or degree.


For further information, see FAQ page.

Course Faculty

Antonella Moretto

Antonella Moretto

Antonella Moretto is Assistant Professor at the School of Management of Politecnico di Milano. She teaches Supplier Relationship Management at the MSc of Management Engineering. She is Director of the Observatory Supply Chain Finance of Politecnico di Milano and of the Executive MBA at the MIP Graduate School of Business. In 2013, she got a PhD with honor at Politecnico di Milano with a thesis about the internationalization of Italian fashion companies in emerging market with special attention to sustainability issues. Her main research interests are related to purchasing and supply management, supply chain finance, and sustainable supply chain management.

Filomena Canterino

Filomena Canterino

Filomena Canterino is currently Assistant Professor in the area of People Management and Organization at School of Management of Politecnico di Milano. She teaches Leadership & Innovation course at Master of Science Program. In 2016 she got a PhD with honor at Politecnico di Milano on the topic of organizational transformation and action research methodology. Her research activity concerns organization and leadership in the context of organizational change and in the context of innovation. She carried out action research projects with Italian companies on the above topics and she is author of several publications appearing on scientific journals and conference proceedings.

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

  1. Classes Start

    mag 15, 2023
  2. Classes End

    gen 06, 2024
  3. Length

    3 Weeks
  4. Estimated Effort

    4-5 hours/week
  5. Language

  6. Course Number

  7. MOOCs For Professionals