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Politecnico di Milano

Platform Thinking: designing a Platform

Learn how to think through platforms and how to design effective multi-sided platforms for innovative businesses

Platform Thinking series

This is a three-MOOCs series on Platform Thinking, the first “Platform Thinking: What’s beyond Uber” aims to set the baselines of what platforms are and how they work, the second – “Platform Thinking: designing a platform” - deals with the creation and launch of platform and the third one - “Platform Thinking: exploiting data through platforms” – explores the role of big data in the platform world. These three courses are three independent modules, but this is the order we suggest if you plan to follow all of them.

See the other MOOCs of the series.

If you are a POLIMI student you have to log in using your Person Code. This is the only way to prove your participation in this course for official recognition.

Course description

Platforms changed the way we live and we do business. This module of the “Platform Thinking” series aims to help innovators in designing and building platforms.
At first sight, it may seem that platforms "simply" connect different kinds of users, as Airbnb links travelers and hosts or as Uber links drivers and riders. Well, this is true: platforms link different kinds of users. Nevertheless, this is just the enabling factor to have a platform, definitely not enough to describe the wide range of activities they actually do.
Therefore, this module aims to assess the starting point of creating the platform, identifying the initial set of customers and the main challenging elements to bring the design forward. Then, it digs in the phases of kicking-off a new platform and then in managing its growth over time, becoming a real ecosystem. In other words, the course aims to present the main strategies and tactics to design, launch, and manage a platform. In the end, it introduces platform thinking steps, helping established companies evolve towards a platform model.

Total workload of the course: 9 h

This MOOC is provided by Politecnico di Milano.

Information about fees and access to materials

You can access the course absolutely free of charge and completely online.

Course materials will remain available to all enrolled users after the end of the current edition, so they can return to content later. The current course edition will be followed by a new one just after its end.

Learning schedule

The course is structured into 3 Modules:

  • Module 1 – Setting the baseline,
  • Module 2 - Kicking it off,
  • Module 3 - Managing it through the growth.

The modules have different lessons within them, consisting of texts, videos, quizzes and individual self-reflection exercises. We advise you to follow the pathway linearly: even if all the lectures should be self-contained, they often build on concepts introduced in depth in previous videos. It is important that you keep your own pace: the length indications are a rough estimate, but your pace should guide you at best for the enjoyment and the individual reflection on the topics covered.

Intended Learning Outcomes

By actively participating in this MOOC, you will achieve different intended learning outcomes (ILOs).

  1. To understand the main design variables to design a successful and meaningful platform,
    ESCO: interpret current data
  2. To assess the main strategies to kick-off a platform,
    ESCO: think creatively
  3. The assess the main variables to manage the platform growth,
    ESCO: identify opportunities
  4. To apply the main “platform thinking” logics to established businesses to foster innovation.
    ESCO: innovation process

Prerequisites

No prerequisite knowledge is required for this course.

Activities

Over and above consulting the content, in the form of videos and other web-based resources, you will have the opportunity to discuss course topics and to share ideas with your peers in the Forum of this MOOC.

Assessment

The final grade for the course is based on your results from your responses to the quizzes you will find at the end of each week (weekly quizzes). You will successfully complete the course if you reach 60% (or more) of the total score by the end of the edition. The course’s total score will be calculated by averaging the scores of the assessed quizzes for each individual week.

Certificate of Accomplishment

The Certificate of Accomplishment will be released to anyone who successfully completed the course by achieving at least 60% of the total score in the assessed quizzes. You will be able to download the Certificate of Accomplishment directly on the website.
Once you have successfully passed the course, you can request the Certificate of Accomplishment without waiting for the end of the edition. The Certificate of Accomplishment does not confer any academic credit, grade or degree.

The Certificate of Accomplishment does not confer any academic credit, grade or degree.

European Qualifications Framework Level

EQF Level 6

Thematic area (ISCED-F classification)

0410 Business and administration not further defined.

Discussion forum

The forum of this MOOC is freely accessible and participation is not guided; you can use it to compare yourself with other participants, or to discuss course contents with them.

Contact details

If you have any enquiries about the course or if you need technical assistance please contact pok@polimi.it. For further information, see FAQ page.

Course Faculty

Daniel Trabucchi

Daniel Trabucchi

Daniel Trabucchi is Assistant Professor at the School of Management, Politecnico di Milano, where he also serves as a senior researcher in the LEADIN’Lab, the Laboratory for LEAdership, Design and INnovation. He works on Innovation Management, he teaches and studies the fields of Platform Thinking, Agile Project Management and the Human side of Innovation (with a strong focus on engagement within the research platform IDeaLs). He co-founded Symplatform, the symposium on digital platforms that aims to foster a constructive discussions among scholars and practitioners.

Tommaso Buganza

Tommaso Buganza

Tommaso Buganza is Associate Professor of Leadership and Innovation at the School of Management of Politecnico di Milano where he also is co-founder of LEADIN'Lab, the Laboratory for Leadership, Design and Innovation. He is a lecturer in Innovation Management and Project Management, responsible for the Project Management Academy and coordinator of the innovation and training area at MIP (Politecnico di Milano Graduate School of Business). He is scientific director of IDeaLs the global research platform of Politecnico di Milano that pioneers new ways to engage people to make innovation happen with companies. He co-founded Symplatform, the symposium on digital platforms that aims to foster a constructive discussions among scholars and practitioners.

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

  1. Classes Start

    Jul 25, 2022
  2. Classes End

    Feb 19, 2023
  3. Length

    1 week
  4. Estimated Effort

    6-8 hours/week
  5. Language

    English
  6. Course Number

    PT102
  7. MOOCs For Professionals
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