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Politecnico di Milano

Co-creation for policymakers: an introductory course

How could we create better policies that are more relevant to the needs of citizens and society? This course will explore the concept and application of co-creation and design methodologies in the context of policy design.

If you are a POLIMI student you have to log in using your Person Code. This is the only way to prove your participation in this course for official recognition.

Course description

This introductory course will explore the different aspects of co-creation, and highlight the concrete assets that active public engagement can bring to policy design. Especially tailored to those working in the field of policy-making, the programme will of course be open to everyone eager to discover this methodology and its implementation.

Over the past 2 years, the EU-funded project SISCODE has been exploring the application of co-creation methodologies in policy design to bridge the gap between science, society and innovation. This online course gathers the results of a global analysis, combining a pan-European wide study of co-creation ecosystems and an experimentation of this methodology in real-life contexts within 10 co-creation labs.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, except where stated otherwise.

Information about fees and access to materials

You can access the course absolutely free of charge and completely online.

Course materials will remain available to all enrolled users after the end of the current edition, so they can return to content later. The current course edition will be followed by a new one just after its end.

Learning schedule

The course will be composed of 5 chapters delivered in 5 weeks. Within each chapter, different experts in the field will walk you through the specific aspects of the whole co-creation process cycle.

  • Week 1 – Why is policymaking in urgent need of innovation?
  • Week 2 – How can user-centricity and co-creation improve policies?
  • Week 3 – What is the (real) problem?
  • Week 4 – How can we co-design solutions to our community’s problems?
  • Week 5 – How can we implement solutions and make them sustainable over time?

Intended Learning Outcomes

By actively participating in this MOOC, you will achieve different intended learning outcomes (ILOs).

  1. Question current policy-making practices and their limitations and recognise the potential of co-creation ESCO S1.2.4: advocating for individual or community needs
  2. Understand the concept of human-centred design ESCO S1.7.2: engaging with others to identify needs
  3. Examine service design methodologies when applied to policy-making ESCO: plan social service process
  4. Explain the importance of problem framing ESCO S1.9: solving problems
  5. Experiment different stakeholder engagement methods ESCO S1.8.0: working with others
  6. Identify the characteristics of prototyping and apply its methods to a specific challenge ESCO S1.0: communication, collaboration and creativity
  7. Evaluate a co-creation process and ensure the sustainability of its outcomes ESCO: manage government policy implementation

Prerequisites

No prerequisite knowledge is required.

Activities and assessment

The assessment of the Intended Learning Outcomes (ILOs) linked to knowledge will be conducted through weekly quizzes at the end of each week. The course releases a Certificate of Accomplishment to anyone who successfully completes the course by reaching 60% (or more) of the total score by the end of the edition.

Throughout the MOOC, over and above consulting the content, in the form of videos and additional web-based resources, you will, through the forum work on reflecting on your own experience and improving it taking into consideration the inputs emerged from discussions with peers.

To obtain the certificate, you should complete the whole MOOC and the Weekly quizzes at the end of each week.

Certificate of Accomplishment

The Certificate of Accomplishment will be released to anyone who successfully completed the course by answering correctly to at least 60% of the questions. You will be able to download the Certificate of Accomplishment directly on the website.

Once you have successfully passed the course, you can request the Certificate of Accomplishment without waiting for the end of the edition.

European Qualifications Framework Level

EQF Level 5

Thematic area (ISCED-F classification)

0312 Political sciences and civics

Discussion forum

The forum of this MOOC is freely accessible and participation is not guided; you can use it to compare yourself with other participants, or to discuss course contents with them.

Contact details

If you have any enquiries about the course or if you need technical assistance please contact pok@polimi.it. For further information, see FAQ page.

Course Faculty

Tedora Aibu

Tedora Aibu

Tedora is a project analyst from Portugal with background in biology and international cooperation and development. As part of the exploitation team in SISCODE, Tedora works in the development of strategies for the sustainability and exploitation of SISCODE project results that contribute to the implementation of new and long-term solutions for societal challenges.

Kate Amstrong

Kate Amstrong

Kate Armstrong is a research led creative worker, focused on the human condition using interdisciplinary methodology at the intersection of design, visual representation and storytelling to produce projects which range from event series to online communities. She has been the program manager of several companies focused on circular economy adoption and she is now the program manager of the Fab City Global Initiative at IAAC in Barcelona.

Christian Bason

Christian Bason

Christian Bason is CEO of the Danish Design Centre. His role is to set the strategic direction for the organisation, and to govern the most demanding initiatives and activities. From 2007 to 2014, he was Director of MindLab, the Danish government’s innovation team. Christian is a leading international authority on design, innovation and leadership in business and government. He is the author of seven books, most recently Leading Public Design (2017), Form Fremtiden (Shape the future; 2016), Design for Policy (2014) and Leading Public Sector Innovation (2010).

Gène Bertrand

Gène Bertrand

Gène has a background in Culture, education and innovation. He is responsible for program development and co-operations at Museumplein Limburg. He was involved in the re-development of the Continium Discovery Center and the realization of the Cube Design Museum and the Columbus Earth Center. He was responsible for the development of the Cube co-creation labs and the design thinking methodologies used in these labs.

Grace D'Arcy

Grace D’Arcy

Grace D’Arcy works in the Research and Learning team in Science Gallery Dublin as the Co-creation Coordinator. She manages and delivers the SISCODE project, using design thinking to co-create content with the audience. She also works on the INTEGRITY project, developing tools to stimulate critical awareness around ethical issues in research. She particularly appreciate bringing people together and fostering collaboration.

Alessandro Deserti

Alessandro Deserti

Alessandro Deserti is full professor and head of the Department of Design at Politecnico di Milano. His research is focused on design-enabled innovation processes, methods and tools, with particular reference to their introduction in new fields and to the ways in which their adoption can be combined with systemic and organisational change. He has been actively working as a researcher and coordinator for various EU-funded research projects.

Sabine Junginger

Sabine Junginger

Prof. Sabine Junginger, Ph.D., is an expert on the principles, methods and processes of human-centred design. Her research into design theories and design practices relevant to public and private organizations is internationally recognized. In addition, she explores policy-making and policy implementation as activities of design that are especially important to succeed in the digital transformation.

Marzia Mortati

Marzia Mortati

Marzia Mortati, Ph.D., is Assistant Professor in Design Innovation and Service Design at the Department of Design of the Politecnico di Milano. She coordinates the MEDes - Master of European Design and is Executive Director of the European Academy of Design. Her research covers the relationship between Design and Innovation in public and private sectors, with a special focus on policy making.

Asger Nørregård Rasmussen

Asger Nørregård Rasmussen

Asger Nørregård Rasmussen is educated within the field of Social Entrepreneurship and Management from Roskilde University, Denmark. He is the community and lab manager at Viadukten, which is a collective workshop and co-working space in Copenhagen runned by the association Maker. Asger is project managing Maker’s local activities as part of the SISCODE-project.

Francesca Rizzo

Francesca Rizzo

Francesca Rizzo, Ph.D., is Full Professor at Politecnico di Milano, Department of Design where she teaches User Centred Innovation and Digital Design Studio. She is expert in Participatory Design applied especially in the fields of: service design, interaction design, social innovation and public sector innovation. She has been actively working as researcher for various EU-funded research projects and is author of many international publications in Journals and conferences in the field of design research.

Mariana Salgado

Mariana Salgado

Mariana Salgado is a Service Designer in InLand design in the Ministry of the Interior in Helsinki, Finland. She is specialized in participatory design and co-design in the field of cultural heritage and healthcare in developing countries. Her extensive experience as a design researcher include work as a service and interaction designer in numerous European projects and her involvement in participatory- and co-design-projects with vulnerable communities.

Jakob Schørring

Jakob Schørring

Jakob Schjørring is concept developer at the Danish Bikuben Foundation and former account director at MindLab, the world’s first public innovation lab, where he worked for 10 years. With 200+ public presentations, keynotes and workshops, Jakob has for many years been part of the international community that mainstream and further cultivate the practical field of how user-centered innovation and design thinking can be applied in public sector innovation.

Melanie Smallman

Melanie Smallman

Melanie Smallman is Associate Professor in Science and Technology Studies at UCL and Co-Director of the UCL Hub for Responsible Research and Innovation. Her research focuses on how responsibility and ethics is understood and enacted in research and innovation, and how these issues affect public perceptions and social acceptance of technologies.

Lucie Steigleder

Lucie Steigleder

Lucie Steigleder is a project manager at Ecsite, the European network of science centres and science museums. Through her involvement in several European projects ranging from citizen science to innovation and co-creation, she has enriched her experience in citizen involvement and science engagement.

Beatrice Villari

Beatrice Villari

PhD in Design. Associate Professor at the Department of Design – Politecnico di Milano. She is a member of the Faculty of Design School teaching Service Design and Design methods. Beatrice is the co-director of the Specializing Master in Service Design. Her main research interests are in service innovation, service design, design for social innovation, and design for policy.

Agnieszka Włodarczyk-Gębik

Agnieszka Włodarczyk-Gębik

Agnieszka Włodarczyk-Gębik is a project manager with experience in public, private and financial sector. Since 2013, she works at Krakow Technology Park as project coordinator for regional & international projects in the field of smart city, innovation and technology transfer, such as SISCODE. She also coordinates the Krakow Living Lab. She is the author and co-author of studies and publications in the field of smart city and the use of the living lab methodology in businesses and administrative processes.

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

  1. Classes Start

    Mar 15, 2021
  2. Classes End

    Mar 13, 2022
  3. Length

    5 weeks
  4. Estimated Effort

    1-2 hours/week
  5. Language

    English
  6. Course Number

    CCP101
  7. MOOCs For Professionals
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