I have just created a Polimi account, but I get an error when I try to access POK. What can I do?
If you just created your Polimi account and tried to access POK, you might see an error related to missing attributes. This happens because it takes some time for your account information to be passed to POK. Please wait a few hours and try again. If the problem persists after a few hours, clear your browser cache and retry. In case you still cannot access POK with your Polimi account, please contact support.
Login issues
When I log in with SPID/CIE I always return to the provider selection page. What can I do?
It is a problem related to the cache. We suggest you empty it (you can do this quickly by clicking ‘CTRL + F5’) or open a new browser page in incognito mode.
Login issues